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Amwaj Cosmetics Co., Ltd. - Saudi Arabia - the sole agent in the Middle East for okema products guarantees against any defects in the manufacturing service center, a limited warranty regarding manufacturing defects, and a warranty for maintenance and spare parts under the prescribed conditions.

Warranty terms:

1. The warranty covers the first 24 months from the date of purchase, after which maintenance fees are calculated.
2. The warranty does not cover damage resulting from misuse or incorrect voltage connection. The warranty is also void if the device is opened by an unauthorized party or if the warranty card information is deleted or changed.
3. You can book a maintenance appointment here to find out the maintenance location in Riyadh through this link.
4. For maintenance in other cities of the Kingdom, please contact us via WhatsApp. Provide us with a copy of the invoice and the device problem, and we will connect you to the nearest branch or maintenance representative in your city.

Okema equipment maintenance ensures optimal performance and a longer life for all its accessories.

To keep your hair dryer in top condition, it is recommended to:

1- Unplug the hair dryer and wait until it cools down completely before starting.

2- Gently detach the bottom cover/filter holder (it can be twisted or removed).

3- Remove the mesh filter if it is removable, then rinse it with water or wipe it.

4- Use the brush to remove dirt stuck inside the filter and openings.

5- Allow the filter to dry completely before reinstalling it.

6- Wipe the outer body with a dry cloth to remove stains and dust.

7- Reinstall the filter and cover and make sure they are secure before operating again.

8- Please check the attached catalog for more instructions.

Safety Tips:

Do not use water inside the appliance's motor or electrical parts.

Clean the outer filter weekly, and deep clean (inner filter and vents) monthly.

If you notice a decrease in airflow or excessive heat, clean the filter immediately to avoid the risk of burns.

For assistance, contact the maintenance team at 920009998